Shipping policy

At Renata Rubio 92.5, we are committed to providing a seamless and luxurious shopping experience. Enjoy free shipping on all eligible orders, no hidden fees—just high-quality artisan sterling silver jewelry delivered to your doorstep.

Free Shipping Details

Continental United States: Free shipping on all orders.
Alaska & Hawaii: Free shipping on orders of $200 or more.
International Orders: Free shipping on orders of $300 or more.

Processing & Delivery Times

Orders are processed within 1-2 business days.
Domestic shipping typically takes 3-7 business days.
International shipping times vary by destination and customs processing.

International Shipping & Customs

For international orders, customs duties, taxes, and additional fees may apply based on your country’s regulations. These charges are the responsibility of the buyer. Please check with your local customs office for details.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor its journey to you.

Secure Packaging

Every piece is carefully packaged in turquoise blue velvet pouch or jewelry box and includes a polishing cloth to keep your jewelry looking pristine.

If you have any questions about your order, feel free to contact us at laura@renatarubio.com or call 303-908-2083. We’re happy to assist you!

WHAT CUSTOMERS SAY ON GOOGLE

★★★★★

“I purchased oval turquoise 925 earrings at a airport in Arizona. Realized they're my new favorite earrings, comfortable fit, and covers my earlobe perfectly. Ordered 5 more in different colors. Fast shipping, very good quality. Each pair came with a sterling cloth to polish! A++”

— Jeannette H.

“What a wonderful small biz. Beautiful designs and such affordable prices. How is that possible? Our family loves this company. When my sister, who lives in Germany, saw the Renata Rubio website while in the US, she had to buy a stylish pair of earings. Unfortunately she lost one. That's when I emailed Renata Rubio for assistance. I wasn't even expecting an answer but there was Laura with an instant reply. Don't hesitate to buy from this creative small biz with very personal service! Well done Renata Rubio! We will buy again! Mahalo, from your new customer in Hawai‘i.”

— Angela K.

“I happened to walk into Phoenix airport shop and my eye was drawn immediately to the silver and turquoise. I had lived in NM many years and slowly got attached to its’ artistic style. I didn’t set out to purchase any pieces but the flat circular necklace reached out to me. Lightweight and very wearable I happily purchased it and then ordered the Bracelet when I got home. I loved the background story to the family and hope to add pieces in the future.”

— Pixie S.

“I was flying to Burbank CA with a layover in Phoenix. At the airport, there was a shop which sold your earrings. I bought a pair there and loved them so much, I went on line to buy more. I adore your earrings.”

— Patricia C.

“I always receive so many compliments when I wear this silver saddlewax cast ring.. what touches me most is the way this ring seems to carry a mystical transmission in addition to being aesthetically beautiful… people share that it reminds many of their deep ground of being, balance and inner flow .. they respond with awe and a longing, a remembering of a quality of being they are longing to recover!! Strength, balance & beauty all in one !!It is a joy and honor each time I wear this ring !! Thank you for your vision !!”

— Katharine M.

“Renata Rubio is a wonderful local artist, and her silver ring exemplifies her talent. The ring she made for me is exquisitely crafted, showcasing her attention to detail and skill. Throughout the buying process, Renata treated me with kindness and professionalism, ensuring that I was completely satisfied with my purchase. Her dedication to her craft and her customers shines through in every aspect of her work. I highly recommend Renata Rubio to anyone looking for beautiful, handcrafted jewelry and exceptional customer service!”

— Julie B.

“I love Renata Rubio Jewelry. The quality and craftsmanship is superior. Chunky rings and bracelets are easy to wear and so stylish. But my favorite's are the oxidized silver bead necklaces. The beads are solid, and thicker than most on the market and they don't dent. They look so beautiful with Renata Rubio pendants--especially the Sleeping Beauty Turquoise.”

— Leanne H.

“Absolutely beautiful handmade bracelet purchased as an anniversary present. Amazing quality and craftsmanship. The personalized customer service from Laura is practically nonexistent in this day and age. Already planning my next purchase.”

— Noel C.

“I love my jewelry. I bought my first Renata Rubio piece in the Spirit of the Red Horse store while stranded at Denver International Airport, and I looked up Renata Rubio online to buy my second piece of jewelry, both the turquoise pendant and the leather and silver cord. I am happy to support independent artists.”

— Vivienne B.

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