Custom Jewelry Policy

Renata Rubio 92.5 does not offer custom jewelry services. Our sterling silver jewelry is designed and produced as finished works using traditional silversmithing techniques. While professional jewelers may be able to customize our fine jewelry independently, any third-party modifications are not performed or endorsed by Renata Rubio 92.5 and are not covered under our lifetime warranty.

Renata Rubio 92.5 is often asked to create custom or personalized jewelry. While we are honored by the trust and appreciation for our craftsmanship, our collections are intentionally designed, developed, and produced as finished works.

Each piece is handcrafted in Taxco, Mexico using traditional silversmithing techniques and engineered for long-term wear, structural integrity, and consistency across the collection.

Custom commissions, including modifications to existing designs, working with customer-supplied materials, or creating one-of-a-kind pieces, fall outside the scope of our studio practice.

Working With a Local Jeweler

Renata Rubio 92.5 jewelry is crafted from solid, high-quality sterling silver and finished to fine jewelry standards. Because of this, many professional jewelers appreciate working with our pieces.

Clients who wish to add diamonds, pearls, sapphires, or other gemstones may choose to work independently with a trusted local jeweler. Any such work is arranged solely between the client and their jeweler and is not affiliated with or performed by Renata Rubio 92.5.

Customization and Lifetime Warranty

If a Renata Rubio 92.5 piece is altered, customized, or modified by a third party after purchase, our lifetime warranty does not apply to the modified portions of the jewelry.

Once a piece has been customized, any issues related to stone setting, looseness, loss of gemstones, or workmanship resulting from that customization are the responsibility of the jeweler who performed the work.

Our lifetime warranty applies only to the original, unaltered Renata Rubio 92.5 design as it was produced and sold by our studio.